My Experience with Titleist Customer Service

I bought 4 dozen Titleist balls using the buy 3 get 1 free offer that many brands have at the start of the season. As I was using them, I pulled out a sleeve to mark them before a round and saw that one of the balls had some odd blemishes and even some missing dimples.

I contacted Titleist to see if they could send me a replacement sleeve or maybe a discount on a new dozen. Their customer service was outstanding and they offered to send me a free dozen. I got a shipping notification the next day, which I thought was a nice touch. The shipment arrived the following day, and it looked like they replaced the entire order of 4 dozen.

Not sure if this was a mistake or just exceptional customer service, but they definitely earned my loyalty for the future.

That’s really impressive from Titleist, AVX balls are great too.

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

I love AVX, it’s my favorite ball right now.

Junita said:

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

I love AVX, it’s my favorite ball right now.

Cool… I just use whatever I find in the brush, haha.

Junita said:

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

I love AVX, it’s my favorite ball right now.

My brother uses AVX, and I play with Vice Pro Air. We trade balls when needed.

learnaboutjeep said:

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

Really? I’ve never heard about this.

learnaboutjeep said:

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

I wish they were cheaper. I’d use them all the time.

parker said:

learnaboutjeep said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

I wish they were cheaper. I’d use them all the time.

Lostgolfballs.com has pristine balls at a great price. They usually have discounts. I get 96 AVX balls for about $190.

danny said:

parker said:
learnaboutjeep said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

I wish they were cheaper. I’d use them all the time.

Lostgolfballs.com has pristine balls at a great price. They usually have discounts. I get 96 AVX balls for about $190.

I ordered AVX balls from them, but they were in terrible condition, with gashes and cracks.

I got my money back and haven’t tried them since.

parker said:

danny said:
parker said:
learnaboutjeep said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

I wish they were cheaper. I’d use them all the time.

Lostgolfballs.com has pristine balls at a great price. They usually have discounts. I get 96 AVX balls for about $190.

I ordered AVX balls from them, but they were in terrible condition, with gashes and cracks.

I got my money back and haven’t tried them since.

Really? I’ve ordered from them for years. My latest order was all brand new 2024 balls, no flaws at all. You just had bad luck. They might not have enough AVX supply, so they could be selling new AVX balls at a loss. I bet they profit from Prov1s.

Sorry about your experience!

danny said:

parker said:
danny said:
parker said:
learnaboutjeep said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

I wish they were cheaper. I’d use them all the time.

Lostgolfballs.com has pristine balls at a great price. They usually have discounts. I get 96 AVX balls for about $190.

I ordered AVX balls from them, but they were in terrible condition, with gashes and cracks.

I got my money back and haven’t tried them since.

Really? I’ve ordered from them for years. My latest order was all brand new 2024 balls, no flaws at all. You just had bad luck. They might not have enough AVX supply, so they could be selling new AVX balls at a loss. I bet they profit from Prov1s.

Sorry about your experience!

This year’s AVXs have been great from them, so I assume they have access to a bulk supply.

parker said:

learnaboutjeep said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Have you tried the free Titleist golf consultation? You can sign up on their website. They send you a couple of two-sleeve packs with the balls they think suit you best.

After trying it twice, I think everyone should be playing AVX if they are average golfers. They’re fantastic.

I wish they were cheaper. I’d use them all the time.

I got Vice Pro Air for $32.99 for five dozen and I won’t change as long as they keep making them.

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

AVX has become my ball this year!

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Really? I thought AVX was overpriced for being an average ball.

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Which Taylormade balls were they compared to?

ronnyros said:

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Which Taylormade balls were they compared to?

Tour Response.

Asher said:

ronnyros said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Which Taylormade balls were they compared to?

Tour Response.

Tour Response is nothing like an AVX; it’s a good ball but way softer.

Brooklyn said:

Asher said:
ronnyros said:
TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

Which Taylormade balls were they compared to?

Tour Response.

Tour Response is nothing like an AVX; it’s a good ball but way softer.

That makes sense. I mentioned Tour Response since I also play that along with Chromesoft X LS and QStar Tour. I use Tour Response in colder weather.

TomHenry said:
That’s really impressive from Titleist, AVX balls are great too.

AVX is my new favorite ball. I’ve been using them since spring and I love them.

I love little mix-ups like this. Once I bought a $2 pack of rolling papers from Amazon. It was scheduled for next-day delivery but got delayed. No surprise there. However, when it finally arrived two days later, the package was way bigger than I expected. Someone must have messed up and sent me a whole case instead of just one pack. I got 96 packages for $2.

Someone was definitely having a day.