Ontario guy shocked after engine not covered under warranty because of 'over revving'

@Mason
I agree, a track car should be able to handle track days. But if Hyundai found something in his driving data that was out of line, like racing on public roads, then I understand their decision.

@Payton
Why did Hyundai design it to be driven like that then? If he stayed within the limits, they should cover it. If they didn’t want the car driven to redline, they should’ve lowered it. If he kept up with maintenance, Hyundai should be responsible here.

@Auden
I hadn’t thought about it being a manual. That’s a good point and makes more sense.

@Marley
Not saying Hyundai is completely right, but if they reviewed the data and saw abnormal use for an extended period, denying the warranty seems fair. You can’t abuse your car and expect the company to cover it.

@Payton
I just wonder what they consider ‘not normal.’ If he was pushing it within factory limits, they should cover it. If they didn’t want it driven that way, they should’ve said it voids the warranty. The only valid denial would be if he didn’t do maintenance, but we don’t have enough info to say.

Auden said:
@Payton
The ECU knows exactly how he was driving. Over-rev code was triggered.

Exactly my point!

@Payton
Yep, they can see pretty much everything you’re doing with the car these days.

@Payton
People underestimate how dumb and entitled some drivers are.

Tracy said:
@Payton
People underestimate how dumb and entitled some drivers are.

Especially young guys with fast cars. Hyundai isn’t responsible for stupid decisions.

Payton said:

Tracy said:
@Payton
People underestimate how dumb and entitled some drivers are.

Especially young guys with fast cars. Hyundai isn’t responsible for stupid decisions.

Exactly. The forums and Facebook pages are filled with people like that.

@Tracy
No doubt. I see young guys around here driving N cars recklessly, bouncing off the limiter at red lights because ‘car goes crackle pop.’ It gets annoying.

As dumb as this guy is, the fact that companies can pull data to deny claims is pretty concerning.

Imagine messing up a shift and expecting the warranty to cover it, lol.

Griff said:
Imagine messing up a shift and expecting the warranty to cover it, lol.

Right? Hitting the limiter is one thing, but a mechanical over-rev? No way they’d cover that.

Griff said:
Imagine messing up a shift and expecting the warranty to cover it, lol.

For real, unless it’s Toyota. There was a guy who messed up a shift in his GR Corolla and Toyota still covered $32k out of the $42k repair. He was really lucky though.

@Jensen
Yeah, considering they were denying warranty claims just for driving over 85 mph, he must’ve been very lucky.

This might not be popular here, but I’ve worked at Hyundai dealerships for around five years, and I can say a lot of buyers believe their car should never break down and that the warranty should cover everything. Driving like an idiot and over-revving will almost always get a warranty claim denied, even if the car is built for performance.

Is over-revving only something that can happen with a manual? Can I over-rev my CVT or cause a future warranty denial?

Daryl said:
Is over-revving only something that can happen with a manual? Can I over-rev my CVT or cause a future warranty denial?

You can really only over-rev in a true manual. CVTs and automatics have safety features to prevent that. The only way you could do it is putting the car in ‘L’ on a steep hill without braking, but even then there are systems that may shift up to protect the engine.

The car has a rev limiter, so how could he over-rev it?